Website Terms and Conditions
Eczema Association of Australasia Inc.
Last updated: June 2026
Welcome to the website of the Eczema Association of Australasia Inc. (ABN 47 072 394 542) (“EAA”, “we”, “our”, or “us”).
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this website.
- About this website
This website is operated by the Eczema Association of Australasia Inc., a not-for-profit organisation providing information, resources and support for people living with eczema, as well as their families, carers and the wider community.
The information on this website is provided for general educational and support purposes only.
- General information only
The information provided on this website is general in nature and is not intended to replace medical advice, diagnosis or treatment from a qualified health professional.
You should always seek advice from your GP, dermatologist, pharmacist or other qualified health professional about your individual circumstances or before making decisions about treatment, medication, skincare, diet or health management.
If you are experiencing a medical emergency, please call 000 or seek urgent medical assistance.
- No professional-client relationship
Your use of this website, including reading information, downloading resources, submitting an enquiry or contacting us, does not create a doctor-patient, health practitioner-client, legal, financial or other professional relationship between you and EAA.
- Accuracy of information
We aim to provide accurate, current and useful information. However, while we make reasonable efforts to keep website content up to date, we do not guarantee that all information will always be complete, accurate, current or suitable for your individual circumstances.
Website content may be changed, updated or removed at any time without notice.
- Use of website content
Unless otherwise stated, all content on this website, including text, images, graphics, logos, resources, publications and downloadable materials, is owned by or licensed to EAA.
You may view, download and print content from this website for personal, non-commercial use only.
You must not, without our prior written permission:
- Copy, reproduce or republish website content for commercial purposes
- Modify or adapt website content
- Use EAA’s name, logo or branding in a way that suggests endorsement or partnership
- Upload or distribute website content on another website or platform
- Use website content in a misleading or inappropriate way
- Memberships, donations and event registrations
Our website may allow users to purchase memberships, make donations, register for events or access member resources.
By completing a membership, donation or event registration, you agree to provide accurate and complete information.
Fees, inclusions, event details and membership benefits may change from time to time. Any changes will be communicated where appropriate.
Donations are voluntary and are used to support the work of EAA.
- Payments and refunds
Payments made through our website are processed using secure third-party payment providers.
Membership fees, donations and event registration fees are generally non-refundable unless otherwise stated, required by law, or approved by EAA at its discretion.
If an event is cancelled by EAA, we will provide information regarding refunds, credits or alternative arrangements where applicable.
- External links
This website may contain links to external websites or third-party resources.
These links are provided for convenience and information only. EAA does not control external websites and is not responsible for their content, accuracy, privacy practices, security or availability.
The inclusion of a link does not necessarily imply endorsement by EAA.
- Corporate partners and product information
EAA may display information about corporate partners, products or services on this website.
Any reference to a corporate partner, product or service does not replace individual medical advice and should not be taken as a recommendation that a product or service is suitable for every person.
Where EAA allows use of its logo or identifies a product as suitable for eczema-prone skin, this is based on information available to EAA at the time of review. Individuals should always consider their own needs, allergies, sensitivities and medical advice when selecting products.
- User-submitted information
If you submit information through our website, including enquiries, feedback, forms, event registrations or membership details, you agree that the information you provide is accurate and not misleading.
You must not submit content that is unlawful, offensive, defamatory, abusive, threatening, discriminatory, misleading, spam, or that infringes the rights of another person.
We reserve the right to remove or disregard inappropriate submissions.
- Privacy
We collect, use and manage personal information in accordance with our Privacy Policy.
By using this website or submitting information to us, you acknowledge that your personal information will be handled in accordance with our Privacy Policy.
- Website availability and security
We aim to keep this website available and functioning properly. However, we do not guarantee that access to the website will be uninterrupted, secure or error-free.
We may suspend, restrict or update access to all or part of the website at any time, including for maintenance, technical issues or security reasons.
You must not attempt to interfere with the proper operation of this website, introduce malicious code, gain unauthorised access, or use the website in a way that could damage, disable or impair the website or its systems.
- Limitation of liability
To the extent permitted by law, EAA is not liable for any loss, damage, cost or expense arising from your use of this website, reliance on website content, inability to access the website, or use of linked third-party websites.
Nothing in these Terms and Conditions excludes any rights or guarantees that cannot be excluded under Australian law.
- Indemnity
You agree to indemnify EAA, its committee members, staff, volunteers and representatives against any loss, damage, liability, cost or expense arising from your misuse of this website or breach of these Terms and Conditions.
- Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time.
The most current version will be available on this website and will include the date of the latest revision.
Your continued use of the website after any changes are published means you accept the updated Terms and Conditions.
- Governing law
These Terms and Conditions are governed by the laws of Queensland, Australia.
By using this website, you agree to submit to the jurisdiction of the courts of Queensland, Australia.
- Contact us
If you have any questions about these Terms and Conditions, please contact:
Eczema Association of Australasia Inc.
ABN 47 072 394 542
Phone: 1300 300 182
Email: help@eczema.org.au
PO Box 1784
Cleveland QLD 4163
Australia